In addition to providing a wide array of consulting services; BI offers its clients a set of related professional services that saves them time, effort and cost in addition to enhancing their performance and allowing them to better utilize their resources. These services involve searching for and developing organization leadership teams and assisting them in achieving competitiveness and high customer satisfaction through tools for monitoring and assessment.
Our services include:
Recruiting executives can be an intricate and costly task especially when considering the exceptional competencies required which are at high demand nowadays in our region and noting the difficulties faced in proper assessment and the fact that this process has considerable effects on an organization. Choosing the wrong person for a job can be costly, but choosing the wrong person for an executive job has long term, serious implications leading to continuous monetary and non-monetary losses.
Through maintaining a wide network of contacts in leading organizations within the region and a comprehensive database for highly qualified professionals coupled by powerful internationally recognized assessment and profiling tools; BI offers its clients an executive search service to assist them in attracting, qualifying and hiring the right people for their management team; including advertising job openings, head hunting, screening, interviewing, profiling, and testing in addition to providing advice on job compensation when needed.
Identifying and hiring qualified external leadership is vital, but motivating, inspiring and growing the next generation of your organization's internal leadership can be a gold mine. BI can assist you in improving your leaders’ and staff performances through providing you with its leadership development services. BI will assist your organization in achieving excellence through leadership development offering training, facilitation, advising and coaching services to enhance performance and learning.
We design and develop customized programs and processes which fit the culture and are internally flexible and sustainable. From inception to evaluation, our consultants will work with you to ensure that the program being designed meets your specific developmental needs. Our innovative services are client-customized and grounded in sound learning principles, and practices.
Collecting objective information about customer satisfaction, customer complaints, and customer experience is imperative nowadays in maintaining and alleviating performance. Furthermore, recognizing and rewarding star performers in an organization’s staff, and uncovering opportunities to grow an organization business is the key to increasing an organization’s competitive edge in the marketplace as well as sales and performance.
BI consulting offers its clients a comprehensive Mystery Shopper Program designed to assist in achieving these goals, whereby trained professionals pose as customers to objectively gather information on the business being studied. The program is designed to cover all aspects of the provided customer services and test the abilities of employees through presenting them with customers having real life predicaments. In addition, the MSP includes conducting surveys on customer satisfaction and pricing products. BI presents its clients with results through preparing and delivering periodical reports detailing and specifying all gathered information.
Gathering comprehensive information regarding various business and organizational aspects is critical; it helps organizations identify past errors and avoid them, it assists them in defining their current status and pinpointing areas of development and improvement, and it allows for the setting of realistic futuristic goals and ambitions. From salary surveys, to customer satisfaction and employee satisfaction surveys; BIemploys its knowledge and expertise in Business Consulting and Human Resource Consulting, utilizing latest tools and statistical methodologies, to gather the required information from staff, customers, similar organizations, and other resources in local and international markets as deemed necessary.
Information from surveys is analyzed and benchmarked against market norms and best leading practices, as well as to similar organizations in concluding results that reflect directly on the addressed issues and suggests consequent actions based on comparisons and the experience of our consultants. Our access to a wide range of resources and our established wide network in the local markets we serve, managed by a team of professional researchers and analysts, provide tailored surveys that comply with clients' requirements and needs.
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